About Our Products
Q:What types of shoes do you manufacture?
A: We specialize in athletic shoes, casual footwear, leather boots, sandals, etc, offering OEM/ODM services for global brands.
Q: What materials do you use?
A: We work with premium materials like genuine leather, synthetic fabrics, rubber soles, and eco-friendly options (e.g., recycled PET). Custom material requests are welcome.
Q: Can you produce custom designs?
A: Yes! We provide OEM/ODM services, including design, prototyping, and bulk production. Share your sketches or samples, and we'll bring them to life.
Orders & MOQ
Q: What is your minimum order quantity (MOQ)?
A: MOQ varies by design (typically 400–2,000 pairs per style). Contact us for flexible solutions for startups.
Q: How do I request a quote?
A: Email us with details (design, size range, materials, quantity). We'll respond you as soon as possible.
Q:Can I order mixed sizes/colors in one shipment?
A: Absolutely! We support mixed configurations to meet your market needs.
Q: What materials do you use?
A: We work with premium materials like genuine leather, synthetic fabrics, rubber soles, and eco-friendly options (e.g., recycled PET). Custom material requests are welcome.
Production & Shipping
Q: What's your production lead time?
A: Standard orders take 15-25 days after sample approval.
Q: Do you offer samples?
A: Yes. Sample costs are refundable upon bulk order. Shipping fees are borne by the buyer.
Quality & Certifications
Q: How do you ensure quality control?
A: We conduct inline inspections, pre-shipment checks, and support third-party QC (e.g., SGS, BV).
Q: Are your products certified?
A: Yes. We comply with international standards (e.g., ISO, REACH, CE) and pass rigorous lab tests.
Payment & Support
Q: What payment terms do you accept?
A: T/T (30% deposit, 70% before shipment), L/C.
Q: What if I have issues with my order?
A: Contact our 24/7 support team at our email. We guarantee replacements for defective items.
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